APP & TECHNICAL
The app keeps crashing, 5 fixes
Updated 24 June 2026 · 1 min read
Work through these in order. Most crashes are fixed by step 1 or 2.
Fix 1: force-close and reopen. iPhone: swipe up from the bottom and pause in the middle, swipe Traininpink up off the screen, reopen. Android: tap the recent apps button, swipe Traininpink away, reopen.
Fix 2: update the app. iPhone: App Store, search Traininpink, Update. Android: Play Store, profile icon, Manage apps & device, Update.
Fix 3: restart your phone. Hold the power button, Restart. Clears memory and conflicting background processes.
Fix 4: free up storage space. Check Settings, General, iPhone Storage (iOS) or Settings, Storage (Android). Delete unused apps, old photos, or downloaded sessions you no longer need.
Fix 5: reinstall the app. Your account, subscription and progress live on our servers, nothing is lost.
Still crashing? Start a chat and share your phone model (e.g. iPhone 14, Samsung Galaxy S23), your OS version (Settings, General, About), and when the crash happens.