ACCOUNT & LOGIN
How to reset your password
Updated 24 June 2026 · 1 min read
Takes about 60 seconds.
Steps: on the login screen, tap Forgot password? Enter the email you registered with. Tap Send reset link. Open the email from Traininpink (check spam too). Tap the link, set a new password, and you're in.
Password requirements: your new password must be at least 8 characters. That's the only requirement.
I didn't receive the email: check your spam / junk folder. Wait 5 minutes, some email providers delay delivery. Make sure you used the same email you signed up with. If 10 minutes have passed, start a chat.
I signed up with Apple or Google: you don't have a password. Use the Continue with Apple or Continue with Google button, password reset won't work for these accounts.