Terms and Conditions
(Last updated: 15 April 2026)
Scope of these Terms
These Terms and Conditions (the "Terms" or the "Contract") apply to users of the Traininpink website (www.traininpink.net) and the Traininpink mobile application outside of Italy.
Users located in Italy are governed by the Italian-language Terms and Conditions available at: https://www.traininpink.net/it/terms-and-conditions/
Important: this service includes subscriptions that renew automatically (the "Subscriptions"). Please read this Contract carefully before starting a trial or completing a purchase of the auto-renewing subscription service of the Traininpink RR DMCC ("Traininpink") app.
To avoid being charged, you must cancel your Subscription at least 24 hours before the end of the free trial or the current subscription period.
If you are unsure how to cancel a Subscription or a free trial, please visit Apple's support website, the Google Play help guide or our website, depending on where you purchased the Subscription. Deleting the app does not cancel Subscriptions (including free trials).
Use of the Subscriptions, the Site and/or the App is entirely at your own risk, and being in good health is an essential precondition for using the Subscriptions and, more generally, the Site and/or the App.
This Contract governs the sale and the related conditions of use of the Subscriptions offered from time to time to users (the "User") by Traininpink through this website (the "Site") and, where applicable, purchases made through the Traininpink app via, among others, the Apple App Store and the Google Play Store (the "App").
REGISTRATION AND PURCHASE
The User may proceed to purchase by first completing an introductory questionnaire.
After completing the questionnaire, the User will be invited to register on the Site or the App, as applicable (where the User is not already registered), by providing the personal data requested, which the User declares and warrants to be true. In addition, by registering, the User (i) declares and warrants that they are of legal age, and (ii) accepts this Contract and Traininpink's Privacy Policy (the "Privacy Policy"), and consequently consents to the processing of their personal data.
Once registered and having selected the desired Subscription, the User may proceed to purchase by completing the relevant purchase form, which sets out the main commercial terms of the purchase.
Traininpink reserves the right to refuse or otherwise not process purchase orders that are incomplete or incorrect or where there is a reasonable suspicion of fraud or, in any case, of breach of this Contract. In such cases, Traininpink will notify the User of the inability to accept the order received and will refund any sums already paid by the User for the Subscriptions.
PAYMENT AND CONCLUSION OF THE CONTRACT
Once the order is placed, the User will confirm the purchase by paying the price requested for the selected Subscription (which may be preceded by a free trial period, where the User is entitled to one). The price indicated for each Subscription is inclusive of any applicable VAT or sales tax.
The accepted payment methods are: (i) debit or credit cards accepted by the Stripe payment platform, (ii) PayPal, and (iii) in-app purchases through the Apple App Store and Google Play Store.
In the case of in-app purchases through the Apple App Store and Google Play Store, the terms and conditions of Apple and Google Play also apply.
The contract between Traininpink and the User shall be deemed concluded upon confirmation of the purchase by Traininpink.
This Contract shall apply, where relevant, also where the User registers on the Site or the App (and therefore uses the reserved area thereof) without purchasing any Subscription, and in any event to any User of the Site or the App. Confirmation of the purchase will be communicated to the User by email, sent to the address provided by the User during registration.
ACCESS, RENEWAL AND REFUNDS
The duration of Subscriptions may be, depending on the plan chosen, monthly or six-monthly.
At the end of the monthly or six-monthly period, the Subscription will be automatically renewed unless cancelled at least 24 hours before the end of the current billing period. Following cancellation, the User will continue to have access to the purchased content until the end of the billing period.
Refunds for Subscriptions purchased on the Site. Except where applicable consumer protection law in the User's country of residence requires otherwise, Subscriptions are non-refundable once the purchase has been confirmed and access to the content has been granted. Where applicable law grants the User a statutory right of withdrawal or cancellation (such as the 14-day right of withdrawal under EU and UK consumer law), the User acknowledges and agrees that, by accessing digital content immediately upon purchase, they expressly request the immediate performance of the service and acknowledge that this results in the loss of the right of withdrawal to the extent permitted by applicable law.
Users who registered through an invitation link from an existing User (through the "invite 3 friends and receive 3 months for 0.99 Euro" function or any equivalent referral promotion) expressly waive, upon purchase, any right to a refund, in order to prevent fraudulent behaviour, save where mandatory consumer protection law provides otherwise.
In the case of Subscriptions purchased through the Apple App Store or Google Play Store, refund requests are subject to the terms and conditions of Apple and Google Play and must therefore be addressed to those parties and not to Traininpink.
Subscriptions cannot be suspended, recovered, frozen or refunded - in whole or in part - after the expiry of any refund period provided by applicable law and/or by these Terms.
DISCLAIMER OF LIABILITY
The User expressly accepts that use of the Subscriptions, the Site and/or the App is entirely at their own risk and that being in good health is an essential precondition for using the Subscriptions and, more generally, the Site and/or the App.
Traininpink therefore invites Users to consult their doctor before purchasing and using the Subscriptions.
The Subscriptions offered are intended only for adults in good health and are not intended in any way to be used by minors, by women who are pregnant or breastfeeding (except for the courses/workouts included in Subscriptions specifically dedicated to such users and identified as such within the App and/or the Site, in any event subject to the express approval of the User's doctor), or by persons with any condition or disorder incompatible with the use of the Subscriptions.
The services, opinions and information provided in the Subscriptions and/or by Traininpink representatives do not constitute medical advice or a medical opinion of any kind, nor do they replace medical examinations or treatments.
In light of the above, the Subscriptions are followed by the User entirely at their own risk.
To the maximum extent permitted by applicable law, Traininpink and its representatives disclaim any liability arising from use of the Subscriptions, including, by way of example and without limitation, damages, injuries, physical harm or other personal harm, or any failure to achieve the desired results.
The User further acknowledges and accepts that, although the content of the Subscriptions, the Site, the App and the related documentation is, to the extent possible, accurate, no claim may be brought against Traininpink and/or its representatives in the event that the information contained in such documentation proves to be erroneous or outdated in any of its parts, both as regards training and nutrition.
Traininpink shall not be liable to Users or persons directly or indirectly connected to them for delays, disruptions or suspensions of the Site, except in cases of wilful misconduct or gross negligence.
Nothing in these Terms excludes or limits Traininpink's liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.
INTELLECTUAL AND INDUSTRIAL PROPERTY
All material relating to the Site, the App and the Subscriptions is and shall remain the property of Traininpink. This includes, without limitation, the proprietary Pilates Linfodrenante® method and all related trademarks, content, videos, training plans, graphics, software and documentation.
Traininpink grants the User the ability to view the material solely for personal use, without the right to download, copy, distribute, reuse or sell it. Following the purchase of a Subscription, the User does not acquire any rights over the content prepared by Traininpink. All content of the Site, the App and the Subscriptions is protected by applicable laws on copyright and industrial and intellectual property.
All intellectual and industrial property rights relating thereto are the exclusive property of Traininpink, are reserved to Traininpink and shall not be transferred or licensed to the User in any case.
The User shall not reproduce, duplicate, copy, redistribute, retransmit (including on other websites), transfer or otherwise make available to third parties on any basis, or otherwise use for purposes other than personal storage and/or consultation, the Site, the App and/or their content, without the prior express written approval of Traininpink.
ACCESS TO THE SERVICE
Traininpink undertakes to ensure access to the Subscriptions for those who have correctly completed the purchase procedure.
However, access to the Subscriptions may be interrupted, in whole or in part, due to necessary maintenance, technical, network or system problems or other events outside the control of Traininpink.
In such cases, Traininpink will use reasonable efforts to restore access as soon as possible, but assumes no liability in connection with such interruptions of access, save where required by applicable mandatory law.
USER OBLIGATIONS
The User undertakes to use the Site, the App and the Subscriptions in strict compliance with this Contract.
In particular, the User undertakes not to use the Site, the App and/or the Subscriptions for unlawful purposes or in breach of this Contract, and to refrain from any form of promotion of goods or services and, more generally, any spamming, unfair competition, sharing of external links, sharing of videos or other activity or behaviour that violates applicable laws and/or may disturb other Users in any way.
The User assumes all responsibility for any unlawful content, content contrary to public morals, or content infringing the rights of others. In the event of breach of these obligations, Traininpink may exclude the User from the Subscriptions with immediate effect without being required to refund any sums paid. In such cases, Traininpink reserves the right to protect its rights in the appropriate forums.
USER IMAGES
Traininpink may acquire images and videos, including portrait-type images, transmitted by any means by the User to Traininpink and/or its representatives. In such cases, Traininpink will acquire all derived and consequential rights over the photographic material so created or obtained.
User photographs and videos may be used by Traininpink to promote its activities, including by publishing them on the Site, on social media channels, in brochures or by inclusion in documents intended for distribution.
For this purpose, Traininpink will request specific authorisation from the User shown in the images for their use for the aforementioned informational and promotional purposes, in accordance with the following conditions:
- the images will be processed in compliance with applicable data protection legislation;
- the images collected will not be used in ways that may harm the personal dignity or decorum of the User;
- no compensation or other economic recognition shall accrue to the User from such authorisation.
NO WAIVER AND SEVERABILITY
Failure by Traininpink to exercise any right shall not constitute a waiver of the right to act against the User or third parties for breach of obligations undertaken. Traininpink reserves the right to enforce its rights in any case, within applicable time limits. Should any provision of this Contract be held to be void or ineffective, such voidness or ineffectiveness shall not extend to the remaining contractual provisions.
PROCESSING OF PERSONAL DATA
Personal data provided or acquired will be processed in accordance with the Privacy Policy available on the Site.
GOVERNING LAW AND JURISDICTION
This Contract is governed by the laws of the United Arab Emirates, without prejudice to mandatory provisions of consumer protection law applicable in the User's country of residence.
Any dispute arising in connection with the validity, interpretation, performance and termination of this Contract shall be subject to the exclusive jurisdiction of the courts of the Dubai International Financial Centre (DIFC), United Arab Emirates.
Consumers in the European Union, United Kingdom and other jurisdictions retain any non-waivable right to bring proceedings before the courts of their country of residence, and to benefit from any mandatory consumer protections granted by the law of their country of residence. EU consumers may also access the European Commission's Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr/.
For any dispute, Users may contact Traininpink at team@traininpink.net to seek an amicable resolution before initiating legal proceedings.
CHANGES AND TRANSFER
Traininpink reserves the right to transfer and/or modify this Contract and the Privacy Policy. Such modifications and/or transfers will be notified to Users via the Site through a dedicated notice. Such notice may, at Traininpink's discretion, also be made by email. Where required by applicable law, material changes adversely affecting the User will be notified in advance and the User will be given the right to terminate the Contract before such changes take effect.
COMMUNICATIONS
For any further information, Traininpink may be contacted exclusively by email at: team@traininpink.net.